Frequently Asked Questions

Loyalty Points

Loyalty points can be earned by ordering on our website. 1 point is earned by spending 1 pound, the value of 1 point is 1 pence.
Points are awarded once the order has been marked for dispatch, the points can then be redeemed on your next order, there is a prompt at the checkout, or you can save them and use them in bulk (they do not expire). Loyalty points cannot be exchanged for cash and apply to online orders only. You must register an account as they are not awarded by using the guest checkout.

Glossary Of Abbreviations
U/M - Unmounted Mint
M/M - Mounted Mint
F/M - Fine Mint
F/U - Fine Used
G/U - Good Used
FDC - First Day Cover
P/P - Presentation Pack
PHQ - Postcard
S/A - Self Adhesive
MS - Miniature Sheet

Do We Buy Stamp and Coin Collections?
Selectively yes, please see our valuations page here.

How To Use The Site Search
For best search results use brief terms such as 'Stockbook', Magnifier' or 'Capsules'.

Using spaces will broaden the results so best results are found by keeping the search simple.

To search for stamps use the SG number eg. 'SG1658'

You can also search by 6 digit Lighthouse product codes, for example '314775'.

You can CONTACT US if you need any more help.